All Your Questions, Answered
1. Does the hotel charge a deposit?
In addition to room and tax, we place a $100 per day incidental authorization on your card. This is not a charge and will be released by your bank after checkout, depending on their processing time.
2. Does the hotel charge a resort fee?
Yes, we charge a $32/day Daily Resort Charge that includes: Guest internet access; 2 beach chairs and towels; beach umbrella; 2-hour bicycle usage daily; 2 bottled waters daily; premium coffee and refreshing drinks available in lobby throughout stay.
3. Does the hotel have parking available onsite?
Yes,valet overnight pricing to $41/night (plus tax) while keeping overnight self parking at $35/night (plus tax). Self parking is limited and is based on availability.
4. Is the hotel pet-friendly?
Waterstone Resort & Marina has a non-refundable Pet Fee of $75 (1 night), $100 (2 nights) and $150 (3+ nights). Up to 2 pets per room. Max up to 50lbs. Dogs & Cats only. To ensure a comfortable stay for your pet, we offer complimentary waste bags and treats at the Front Desk, along with information on nearby dog-friendly beaches.
5. Does the hotel offer smoking rooms?
No, Waterstone Resort & Marina is completely smoke-free. Smoking of any kind in your room will incur a $250 fee or a $500 fee for suites. Continued infractions will result in eviction with no refund.
6. Does the hotel allow parties in guest rooms/suites?
No, Waterstone Resort & Marina has a no-party policy on all guest floors and in all rooms and suites. Disturbances caused by guests partying in their guest room and/or suite or on the guest floors will result in additional fees applied to your guest folio in the amount assessed by Watetstone Resort & Marina. Additional cleaning fees will also be applied to your guest folio if cleaning is deemed above and beyond a typical guest stay in Waterstone Resort & Marina.
7. Can I pay in cash?
Yes. When you check out you may pay for your final hotel bill with cash (exact change only), credit, or debit card. However, at the time of check-in, you must provide a working credit or debit card which will be temporarily be authorized for your entire stay plus an extra temporary hold for incidentals which is equal to $200 above your room and tax total.
8. Does the hotel provide an airport shuttle?
No, but taxis are readily available at the area airports. Ubers and Lyfts are also active from the Fort Lauderdale-Hollywood International Airport (FLL) and Palm Beach International Airport (PBI).
9. Can I check-in early?
10. Does the hotel have a fitness center?
11. Does the hotel have a swimming pool?
Yes, we have an outdoor swimming pool that’s open from dawn to dusk.
12. Is there a hotel restaurant?
Enjoy waterfront dining at SeaSpray and elevated Japanese-inspired cuisine at Kasumi two signature experiences just steps from your room at Waterstone Resort & Marina.
13. Does the hotel have outdoor dining options?
Yes, SeaSpray offers outdoor dining.
14. How old must I be to make a reservation or check-in?
Guests must be 21 years of age to check-in. They must also provide a valid method of payment and photo ID.
15. Is there an ATM at the hotel?
Yes, the ATM is located next to the front desk.
16. Does the hotel offer complimentary Wi-Fi?
Yes, the hotel offers complimentary Wi-Fi for guests.
17. What time can I check-in? What time is check-out?
Check-in is at 4:00pm and check-out is by 11:00am.